We are here to help.
Welcome to our customer service center. We are committed to providing the best possible service to all our customers.
We respond within 24-48 hours.
Business hours: Monday to Friday, 9am-6pm
Frequently Asked Questions
Find answers to the most common questions about our services.
How do I track my order?
After shipment, you will receive an email with a tracking number. You can use this number to track your order in real time through the carrier's website. You can also check your order status in your customer account.
What is the delivery time?
Delivery times vary depending on your location and the shipping method chosen. We generally offer standard delivery (7-14 business days) and express delivery (3-5 business days). You will receive a tracking number as soon as your order is shipped.
What is the return policy?
We offer returns within 30 days of purchase. The product must be in its original, unused condition. To initiate a return, please contact us through the contact form or email our support team. See our Return Policy for more details.
How do product reviews work?
All product reviews are verified and authentic, helping you make informed purchasing decisions. We value honest feedback from our customers and use these reviews to continuously improve our services and products.
What is the shipping cost?
Shipping costs are calculated based on your location and the items in your order. You will always know the shipping price before you buy.
